waypointjobs

WSP

Senior Tech Delivery Lead – Intelligent Mobility

raleigh, NC

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About this opportunity

WSP lists this Senior Tech Delivery Lead – Intelligent Mobility opportunity in raleigh, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

WSP is seeking a Technology Manager based in Raleigh, NC, to oversee all Customer Service Center Technology activities. This role is accountable for implementation, delivery, and ongoing oversight, ensuring coordinated execution across contact center technology, data network, and IT service operations.

The ideal candidate should possess strong public sector delivery experience, excellent communication skills, and a background in contact center technologies such as CCaaS platforms and omnichannel routing. Relocation is supported.

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Worksite address

raleigh, NC, 27601, US

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