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ENGINEERINGUK

Senior Tech Ops Lead, SRE & Incident Management

tampa, FL

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Job description

JPMorgan Chase & Co. seeks a Technology Support Lead for Merchant Services to own production operations, ensure reliability, and lead incident resolution.

You will oversee SRE practices, observability, and AI-assisted tasks to improve incident triage and service performance across critical payment platforms. The role requires 5+ years in production engineering or similar, with strong cloud, monitoring, and AI tooling experience.

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Worksite address

tampa, FL, 33646, US

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