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Job description
Zycus is seeking a Technical Account Manager to be the named technical owner for a portfolio of high-value enterprise customers on Gold, Platinum, and Strategic support tiers. You will drive complex case resolutions, provide architectural guidance, and serve as a trusted advisor across the account lifecycle.
The role operates within U.S. Support Delivery, with a follow-the-sun escalation rotation for severity-1 events and standard business hours alignment.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.