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Job description
Amazon Development Center U.S., Inc. in New York City seeks a Senior Product Manager, Technical to own the product strategy and roadmap for Amazon Connect Customer Step‑Step Guides.
You will shape guided experiences across agent-assisted and self-service use cases, and define metrics that drive usage and quality of interactions. You will partner with engineering, design, and science teams to evolve deterministic workflows into AI-powered, dynamically assembled experiences, and work with GTM
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.