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Job description
FNA Group in Wisconsin is seeking a Technical Services Manager to lead post-sale product support, oversee both outsourced and internal service centers, and drive warranty processes. You will analyze customer reviews, call center activity, and warranty trends to ensure FNA's Best-in-Class reputation while meeting and exceeding customer expectations in a fast-paced environment.
This leadership role requires applying data-driven insights to improve service levels, shipment times, and overall
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Worksite address
pleasant prairie, WI, 53158, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.