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Ampstek

Senior Telecom & IVR Solutions Analyst (Hybrid)

charlotte, NC

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About this opportunity

Ampstek lists this Senior Telecom & IVR Solutions Analyst (Hybrid) opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

A global IT partner is seeking a Senior Business Analyst with over 8 years of experience in telecom and IVR systems. The role involves collaborating with stakeholders to document and analyze business requirements, designing user interaction flows, and ensuring project deliverables align with business objectives. Candidates should have expertise in creating business documentation and conducting user acceptance testing. This is a hybrid position based in Charlotte, NC, offering a contract for 12 months.

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Worksite address

charlotte, NC, 28245, US

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