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Allied Universal

Senior Training Coordinator – Security Operations

austin, TX

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About this opportunity

Allied Universal lists this Senior Training Coordinator – Security Operations opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Senior Training Coordinator.

We’re seeking a Senior Training Coordinator to drive exceptional training programs, develop security professionals, and support a culture of excellence.

Position Summary

The Senior Training Coordinator is responsible for owning and executing a comprehensive security training program across multiple locations. This role ensures training consistency, quality, and operational readiness through structured instruction, exercises, and ongoing program maintenance. The position serves as the central point of coordination for security drills and training activities, working in alignment with operational stakeholders to ensure exercises are realistic, well-executed, and actionable. This is a high-impact individual contributor role requiring prior experience managing a comparable training program. Limited travel is required to support program needs.

CORE RESPONSIBILITIES:

Training Program Ownership & Execution

Own and manage a standardized security training program across assigned locations

Ensure training content, delivery, and cadence are consistent, documented, and sustainable

Maintain oversight of training schedules, materials, certifications, and completion tracking

Serve as the primary coordinator for security training initiatives and exercises

Drills & Exercises

Plan, coordinate, and execute security drills and scenario-based exercises

Ensure drills are structured, communicated effectively, and completed with minimal operational disruption

Facilitate post-exercise reviews and track follow-up actions or improvements

Incorporate lessons learned into updated training materials and guidance

Instruction & Delivery

Deliver instructor-led training, tabletop sessions, and operational briefings as needed

Support onboarding, refresher, and role-specific training for security personnel

Validate training effectiveness through observation, feedback, and performance during exercises

Stakeholder Coordination (Non-Supervisory)

Coordinate training activities with operations and program stakeholders

Ensure training efforts align with established response procedures and operational expectations

Provide subject-matter guidance without direct supervisory authority

Identify trends, gaps, or risks and elevate them appropriately

Compliance & Documentation

Maintain accurate training records, attendance logs, and certifications

Support internal and client reviews related to training and readiness

Prepare reports, summaries, and readiness metrics as required

Field & Site Support

Travel periodically to support on-site training, drills, and program rollout

Conduct site-level assessments focused on training execution and preparedness

Provide actionable feedback to Operations regarding readiness and execution quality

Role Scope & Structure

Individual contributor (no direct reports)

High-autonomy role with enterprise-level visibility

Reports to Operations or Security Program leadership

QUALIFICATIONS (MUST HAVE):

Bachelor’s degree or equivalent professional experience

Prior experience owning or managing a security training or operational training program

Demonstrated experience coordinating drills or structured exercises in an operational environment

Strong understanding of security operations and incident response fundamentals

Ability to work independently with a high degree of judgment and accountability

Strong written, verbal, and presentation skills

Must have a valid driver’s license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle

Ability to work independently with little to no direct supervision.

Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients.

Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations is required.

Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint and able to effectively utilize all available office management technology.

Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.

Professional, articulate, and able to use good independent judgment and discretion.

Approximately 10-20% travel, as needed to support approved training, drills, audits, and site initiatives

Approved travel associated with this role is billed in accordance with program and client requirements

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Experience supporting multi-site security operations

Background in corporate security, contract security, or operational training environments

Experience working with SOPs, post orders, and standardized procedures

Experience in security operations or other functions of security industry

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company’s 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

PAY:

$90,000 - $95,000 / year

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

C15802

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Worksite address

austin, TX, 78716, US

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