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First Citizens Bank

Senior Unified Communications Operations Lead (Remote)

austin, TX

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Job description

First Citizens Bank is seeking a Senior Manager to lead Unified Communications Operations, ensuring high availability and strong service delivery for enterprise voice and collaboration services.

You will manage a team responsible for incident response, platform reliability, and continuous improvement, partnering with Engineering, Security, and Risk to support strategic initiatives and regulatory compliance.

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Worksite address

austin, TX, 78716, US

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