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Schell Games LLC

Senior Vice President

bingham farms, MI

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Job description

Encore Service Group is seeking a highly accomplished Senior Vice President to provide executive leadership across all self-parking, valet, and shuttle service operations for Encore Service Group. This role is responsible for strategic oversight, financial performance, client relationship management, and operational excellence throughout a multisite portfolio. This successful candidate will demonstrate deep industry expertise, exceptional business acumen, and a consistent record of driving organizational growth and service quality.

Executive Responsibilities

Executive Leadership — Establish and execute enterprise level operational strategies that ensure alignment, efficiency, and service consistency across all divisions.

Financial Management — Direct comprehensive P&L oversight, financial forecasting, cashflow management, and budget administration to support long-term fiscal stability.

Sales & Marketing Oversight — Guide the development and implementation of sales initiatives, marketing campaigns, and client acquisition strategies to expand market presence.

Bidding & Contract Development — Lead the preparation of competitive bids, negotiate contract terms, and secure sustainable partnerships with commercial, municipal, and hospitality clients.

Client Satisfaction Governance — Maintain high standards of client service through structured communication, performance evaluation, and continuous improvement programs.

Operational Excellence — Implement advanced operational systems, workforce management practices, and technology solutions to enhance productivity and service delivery.

Qualifications

Extensive experience within the self-parking, valet, shuttle, and transportation services sector

Demonstrated mastery of forecasting, cashflow, P&L management, bidding, sales, and marketing

Proven leadership of large teams and multilocation operations

Strong negotiation, communication, and stakeholder management capabilities – Ability to operate effectively in a dynamic, client focused environment

Compensation & Benefits

Annual Salary: $100,000.00

Quarterly Bonus: $10,000.00 yearly bonus structure (paid quarterly), contingent upon client satisfaction metrics and adherence to budget expectations

Benefits: Comprehensive Medical, Dental, and Optical coverage,401K match at next qualifying enrollment date

Professional Opportunity

This executive role offers the chance to influence organizational direction, strengthen client partnerships, and elevate operational performance across a rapidly expanding service network. The Senior Vice President will play a pivotal role in shaping Encore Service Group's future and ensuring excellence at every level.

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