Senior Vice President, Solution Sales Lead Specialist Investor Services, Services

Job description

Senior Vice President, Solution Sales Lead Specialist Investor Services, Services

Job Req Id:

Location: Chiyoda, Tokyo, Japan

Job Type: Hybrid

Posted: Apr. 30, 2026

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Job Overview

Investor Services is a key business within Citi, covering Custody and Securities Finance products. The business provides solutions to a diverse range of institutional clients of both global and regional importance to the firm’s franchise.

This role is pivotal in driving the sales and growth strategy for these critical services. The Global Sales and Solutions Manager will act as a strategic sales leader and primary relationship owner for assigned institutional clients, with accountability for revenue growth, market share expansion, and client relationship development within the Investor Services domain.

Key Responsibilities

Client Relationship Management & Revenue Growth:

Develop and maintain deep, trust‑based relationships with senior client stakeholders

Act as a strategic advisor, aligning Citi’s Investor Services solutions with client business objectives

Drive revenue growth through proactive origination, including cross‑selling and upselling across Custody and Securities Finance

Sales Execution & Deal Management:

Lead end‑to‑end sales cycles from opportunity identification through to deal closure

Structure and deliver complex, bespoke solutions in collaboration with internal product and subject matter experts

Execute negotiations and manage client engagements to secure mandates and achieve revenue targets

Client Acquisition & Market Expansion:

Participate in pre‑RFP engagements, due diligence sessions, and competitive pitch processes

Expand Citi’s global and domestic client footprint across Japanese Trust Funds (Investment Trust Management and government pensions), insurance, and brokerage segments

Identify and penetrate new target markets aligned with strategic priorities

Client Advocacy & Internal Coordination:

Act as the primary internal advocate for client needs and strategic priorities

Translate client requirements into actionable plans across product, operations, and support functions

Ensure delivery of consistent, high‑quality client outcomes

Strategic Contribution & Product Development:

Provide market and client insights to identify product gaps and emerging opportunities

Partner with Product teams to enhance existing offerings and support development of new solutions

Contribute to overall business strategy, including planning, budgeting, and policy development within the function

Knowledge, Skills, and Experience

Extensive experience in institutional sales, business development, or client relationship management within financial services

Proven track record of managing Japanese institutional clients, including Trust Funds (Investment Trust Management and government pensions), insurance, or brokerage sectors

Demonstrated success in achieving and exceeding revenue targets and managing complex client portfolios

Strong knowledge of Investor Services products, market infrastructure, and competitive landscape

Demonstrated ability to originate and close large, complex transactions involving senior decision‑makers

Strong commercial acumen, negotiation capability, and understanding of sales methodologies

Excellent stakeholder management and communication skills, with the ability to influence at senior levels

Strong organizational, planning, and leadership capabilities

Business‑level proficiency in English and Japanese

Qualifications

Bachelor’s degree required; Master’s degree preferred

Typically 15+ years of relevant experience in financial services

Leadership & Competencies (Citi Framework Alignment)

Client Focus: Deep understanding of client needs and ability to deliver strategic solutions

Drive for Results: Consistently achieves revenue targets and business objectives

Collaboration: Works effectively across global teams and functions

Strategic Thinking: Translates market insights into actionable business strategies

Influence & Communication: Engages and influences senior stakeholders internally and externally

Additional Information

This job description provides a high‑level overview of the types of work performed. Other job‑related duties may be assigned as required.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review the Accessibility at Citi policy, the EEO Policy Statement, and the Know Your Rights poster.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.