About this opportunity
Optimum lists this Senior VP, Customer Retention & Loyalty — Telecom opportunity in new york city, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Optimum is seeking a Senior Vice President of Customer Retention to lead the brand's customer base management efforts, focusing on retention and loyalty. This role involves overseeing multiple retention call centers and requires collaboration across various teams to enhance customer experiences and extend subscriber lifetime value.
The ideal candidate will have a strong background in retention strategies and operations, with at least 15 years of experience in the customer operations landscape, ideally in the Cable or Telecom industry. Join us at Optimum to make a difference in connectivity.
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Worksite address
new york city, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.