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Horizontal Talent

Senior Workfront System Administrator – Marketing Operations

cleveland, OH

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Job description

Join a dynamic marketing operations team as a Senior Workfront System Administrator focused on improving workflow efficiency, automation, and the overall user experience within Adobe Workfront. This role is ideal for someone who enjoys building streamlined processes, supporting stakeholders, and helping marketing teams deliver work faster and more effectively.

Responsibilities

Administer the Workfront platform at the system level, including user and group setup, access controls, layout templates, and custom forms. Support new users with onboarding, training materials, guided walkthroughs, and troubleshooting as issues arise. Build and maintain request queues, routing logic, approval flows, and automated workflows to improve intake and reduce manual effort. Develop and maintain Workfront Fusion scenarios to support automation and API-based integrations. Create, update, and enhance reports and dashboards to support visibility and decision-making. Partner with project coordination team members to help keep work on track and proactively identify risks or bottlenecks. Look for opportunities to simplify repetitive processes and contribute to continuous improvement efforts. Communicate clearly with stakeholders across teams and explain technical automation concepts in a way that is easy to understand.

Skills

3–5 years of professional experience in advertising, marketing project management, or a related field. Hands-on experience administering Adobe Workfront. Strong understanding of workflow automation, routing, approvals, and process optimization. Experience creating reports and dashboards within Workfront. Excellent written and verbal communication skills. Strong organizational and project management abilities. Ability to build collaborative relationships with internal teams, agencies, and cross-functional partners. Strong problem-solving skills with the ability to escalate issues appropriately.

Preferred Skills

Bachelor’s degree or equivalent experience. Adobe Workfront Core Developer certification. Experience supporting traditional and digital creative development workflows. Background working with content or marketing processes that must align with business goals and compliance standards. Confidence presenting information to both technical and non-technical audiences. Interest in using automation to improve speed, quality, and efficiency.

Horizontal is committed to fostering an inclusive workplace where different perspectives, experiences, and ideas are valued. We welcome candidates of all backgrounds and are dedicated to building an environment rooted in equity, respect, and opportunity for everyone.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

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