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Job description
Responsible for creating an exceptional Aulani dining experience. Assist Severs as necessary to provide exceptional Guest service while bringing the story of Aulani to life in their interactions.
May be involved with role playing or themed restaurants. May be responsible for greeting guests, for running food & drink orders and delivering items to guests in a timely manner. May assist server with bussing and anticipating other Guests needs.
Responsibilities :
Responsible for delivering orders to the Guest's table or staging area in the dining room/lounge area
Responsible for welcoming and interacting with Guests in a positive and friendly manner
May deliver orders to the Guests in the pool service area
Delivers orders using designated pivot points
Checks receipts and assembles the order for the Guest
Knowledge and understanding of kitchen safety and sanitation including temperature requirements
Has good judgment of food quality and production, understands the impact of spoilage
Ensures that the food presentation is fresh and up to quality standards
Replenishes food and other serving items on the serving line as necessary
Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
May pre-bus tables or seat guests
May do "Side Work" pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
Replenishes supply of clean linens, silverware, glassware and dishes in dining room
Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish room, assembling
Guest food orders and/or delivering them to the dining room
Basic Qualifications :
Must meet state requirements to obtain Hawaii Liquor Commission card
Must be at least 18 years of age
Excellent Hospitality skills
Ability to multi task and work in a very fast paced environment
Speed, accuracy and efficiency are required and ability to work well under pressure
Demonstrated ability to own and resolve guest situations
Self-directed (can complete tasks with minimal supervision)
Willing to follow instructions & take direction
Flexible/adaptable
Supportive of other cast working on your team
Can complete repetitious tasks while maintaining quality
Strong verbal communication skills
Willing to work outdoors even in inclement weather
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
Frequent bending, twisting and kneeling
Frequent lifting and balancing of bus trays between 45-75 lbs
Constant use of hands
Frequent pushing/pulling up to 100 lbs, occasionally up to 150 lbs
May work indoors or outdoors
Constant walking/standing
Constantly push/pull up to 10 lbs, frequently up to 25 lbs and occasionally up to 75 lbs
Exposure to chemicals (cleaning supplies).
Latex gloves required when working with food product
Preferred Qualifications:
Previous restaurant experience; understanding of full service environment
Previous fine dining/table service experience preferred
Knowledge of Hawaiian/Japanese language preferred
Additional Information :
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
SUBMITTING YOUR APPLICATION
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Keyword: Aulani Casting, aulanicasting
The pay rate for this role in Hawaii is $18.25 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.