About this opportunity
Cooper's Hawk Winery & Restaurants lists this Server opportunity in city of middleton, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
At Cooper’s Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team-based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal;
it becomes a memory.
What You’ll Get
Incredible Discounts:50% Dining and Carryout
40% Retail Wine
20% Retail and Private Events
Monthly Complimentary Wine Tasting for Two
Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
Company Matching 401(k) Retirement Savings Plan
Flexible Spending Accounts- Health and Dependent Care
Health Savings Account
Basic Life and AD&D Insurance
Voluntary Short-Term Disability
Highly Competitive Pay plus Team Member Incentives & Rewards
Pay Access before Pay Day
Flexible Schedules
Paid Time Off
Access to Team Member Relief Program
Employee Assistance Program, providing mental health, legal and financial counseling.
“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Team Member Rewards, Tenure Recognition and Referral Bonuses
How You Will Succeed
Show Up Ready: Come prepared, stay sharp, and start strong.
Arrive on time, and in proper uniform standards
Know the menu, wine list, and steps of service
Use the POS system and handle payments with accuracy
Understand the benefits of Cooper’s Hawk Wine Club and its offerings
Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.
Own What You See: Take responsibility, jump in, and do what needs to be done.
Jump in where needed to help the team
Serve food and drinks with speed and care
Follow legal guidelines for alcohol service
Take initiative to solve problems and support the guest experience
Stay in Sync: Communicate often, move with your team, and keep service flowing.
Anticipate the needs of guests and fellow team members
Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers
Help the team stay coordinated and focused
Make It Personal: Be genuine, listen well, and tailor the experience.
Welcome every guest with warmth, use guests names, celebrate milestones.
Answer questions and make recommendations that feel genuine
Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members.
See the person, not just the task
Add a Touch: Go beyond the expected to create memorable moments.
Find small ways to delight the guests
Share the story of our Wine Club and invite guests to join
Introduce wine tastings and help guests enhance their experience
Let your personality shine & leave your signature on every interaction
What You Will Bring
At least 21 years of age and six months of server experience
Experience in full service or upscale casual dining preferred
Comfort speaking about food, wine, and our Wine Club program
A passion for hospitality and working as part of a team
Ability to multitask and stay calm in a fast-paced setting
Ability to lift 40 pounds and work on your feet up to 10 hours
Must be able to read, write, and understand English
Flexible availability, including weekends and some holidays
Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members;
eligibility for certainbenefits apply.
Worksite address
city of middleton, WI, 53562, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.