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Gateway Industrial Power

Service Advisor (2nd Shift)

justice, IL

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About this opportunity

Gateway Industrial Power lists this Service Advisor (2nd Shift) opportunity in justice, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Service Advisor

n**2nd Shift**

nAs a well know Carrier Refrigeration, Volvo, and Hino dealership, we have 15 locations throughout Illinois, Missouri, Wisconsin, and Tennessee.  Come join our hard working, long-standing, and highly reviewed branch in Justice, IL!

nWe are a family owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!

nJob Duties:

nnRepresent GTR to all customers through the efficient and accurate handling of customer questions and repair orders

nAct as a liaison between the customer and technicians to ensure all parties know the status of repairs

nVerify warranty and service contracts as needed

nProvide accurate repair orders and estimates to customers to maintain profit margins

nMaintain service records for customers

nPrepare billing invoices for customers

nOther duties as assigned

n nDesired Competencies:

nnKnowledge and experience with mechanics or a related field

nExcellent communication skills

nOrganized and detail oriented

nProficient with computers

nTeam Player

nSelf- Aware: ability to handle stress under pressure

nExcellent customer service

nFlexibility to meet changing demands

n nQualifications:

nnHigh school diploma or equivalent

nValid CDL driver's license with clean driving record (preferred)

n2+ years' experience as a Service Advisor or similar position

n nBenefits:

nnQuarterly Bonuses

nHealth, Dental and Vision Insurance

n401K with company matching

nCompany paid Short-term & Long-Term Disability Insurance

nAnnual Boot & Tool Allowance

n nWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Worksite address

justice, IL, 60458, US

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