About this opportunity
Anderson of Abingdon lists this Service Advisor opportunity in abingdon, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
At Anderson Automotive Group, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Anderson Automotive Group is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks!
Benefits:
Medical/Dental/Vision
Short/Long-term Disability
Life Insurance
FSA Account
401k with Co Match
Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Worksite address
abingdon, MD, 21009, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.