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Job description
Attica Motorsports is growing and currently seeking an experienced Service Advisor / Writer. As part of our service team, you'll help customers keep their machines running at their best while working in a high-energy, fast-paced environment that values professionalism, teamwork, and customer care.
We offer:
Competitive pay based on experience
Health, dental, and vision insurance
IRA with 3% match
Paid time off
Employee discounts on gear, parts, and services
Career growth opportunities within a growing dealership
About the Role
As a Service Advisor, you'll serve as the communication link between customers and our technicians. You'll greet customers, listen to their needs, prepare accurate service estimates, and ensure that their machines are repaired efficiently and correctly. This role is key to maintaining the customer experience and keeping our service department running smoothly.
Key Responsibilities
Answer phones and schedule customer needs
Greet customers and provide friendly, professional service
Document service concerns and machine issues clearly and accurately
Prepare repair estimates and explain them in a way customers understand
Coordinate with technicians to ensure timely service
Handle payments and process service transactions
Keep the service area clean, organized, and customer-ready
Communicate with customers throughout the repair process
What We're Looking For
2+ years of experience as a Service Advisor or in a similar role (Auto, Marine, or Powersports)
Knowledge of off-road machines a plus!
Service writing, and basic repair processes
Strong communication and customer service skills
Ability to multitask and stay organized in a busy environment
Comfortable using computers and point-of-sale systems
Physically able to lift 50 lbs and be on your feet throughout the day
Interested?
If you're passionate about powersports, thrive in a fast-paced environment, and enjoy helping people, we'd love to hear from you! Apply today and join our team!
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Employee discount
Worksite address
attica, IN, 47918, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.