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Feldman Automotive

Service Advisor

avon, OH

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About this opportunity

Feldman Automotive lists this Service Advisor opportunity in avon, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Service Advisor

Our dealership is seeking an experienced Service Advisor to join our team. The ideal candidate will have a passion for customer service and a proven track record of success in the automotive industry. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers' vehicles are serviced efficiently and effectively.

Responsibilities:

Greet customers and provide a warm welcome to the dealership

Listen to customers' concerns and accurately diagnose their vehicle's issues

Provide customers with detailed explanations of recommended repairs and services

Prepare accurate estimates for repairs and services

Schedule appointments and follow up with customers to ensure their satisfaction

Maintain a high level of customer satisfaction by providing exceptional service

Work closely with the service team to ensure that repairs are completed on time and within budget

Maintain accurate records of customer interactions and service history

Requirements:

High school diploma or equivalent

2 years of experience as a Service Advisor in a dealership setting preferred

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Excellent organizational and time management skills

Proficient in computer software programs such as Microsoft Office and dealership management systems

Valid driver's license

Benefits:

Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance

Paid Time Off and 401k with Company match

Paid training and real career growth

Competitive compensation package

Employee discounts on Vehicle Purchase, Parts, Service and More!

If you are a motivated individual with a passion for customer service and a proven track record of success in the automotive industry, we encourage you to apply for this exciting opportunity. We offer competitive compensation packages and opportunities for growth within our organization.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Worksite address

avon, OH, 44011, US

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