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Group 1 Auto

Service Advisor-Bob Howard

edmond, OK

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Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.nOverview

nnGroup 1 Automotive is actively hiring experienced Service Advisors for multiple Bob Howard dealerships in Oklahoma City and Edmond.

nWe're looking for high-performing dealership Service Advisors who know how to manage a busy service drive, build customer trust, and consistently sell maintenance and repair recommendations.

nThe ideal candidate has previous experience as a Service Advisor, Service Writer, or Express Service Advisor in a dealership or high-volume automotive repair environment and is comfortable handling repair orders, communicating with technicians, managing customer expectations, and driving service sales

nnn nnnResponsibilities

n n Schedule and confirm service appointments to ensure an efficient customer experience

Create accurate, transparent repair orders with detailed cost and time estimates

Serve as the primary liaison between customers, technicians, and parts teams

Provide timely updates and clear communication throughout the repair process

Review inspections and confidently recommend maintenance and repair services

Maintain strong product, warranty, and service knowledge

Accurately document customer interactions and service details in the system

n nnnQualifications

n Previous dealership Service Advisor or Service Writer experience

Strong automotive maintenance and repair knowledge

Proven ability to upsell recommended maintenance and repairs

Experience writing repair orders and coordinating with technicians

Excellent customer service and communication skills

Ability to thrive in a fast-paced, high-volume service department

Experience with dealership management systems (CDK, Reynolds & Reynolds, Tekion, Xtime, Dealertrack, etc.) is a plus

Valid driver license

n nnIn addition to competitive compensation, we offer:

n Monthly base pay of $2,500, plus performance‑based commission

Performance‑driven pay structure that rewards customer satisfaction, productivity, and quality service

Ongoing training, coaching, and support in a high‑volume service environment

Opportunities for long‑term growth within Group 1 Automotive 

Health, Dental, Vision, Life, and Disability insurance 

n n nEqual Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

Worksite address

edmond, OK, 73034, US

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