About this opportunity
LITHIA lists this Service Advisor opportunity in calabasas, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service Advisor
DCH Audi of Calabasas is hiring for a Service Advisor position. The dealership is L0756 Audi Calabasas.
Pay: $64,500.00- $161,800.00 annually
Schedule: 5-day work week with 2 rotating days off
Why Join Our Team?
Represent the Audi brand and work with a loyal luxury automotive customer base.
Join an experienced service team focused on providing a premium customer experience.
Work with knowledgeable technicians and leadership.
Build your career with opportunities for continued professional growth.
Be part of one of the largest automotive retailers in North America.
What You'll Do
Greet customers in person and by phone, identify their service needs, and provide a professional customer experience.
Conduct vehicle walk-arounds, document customer concerns, and prepare accurate repair orders using the ADP system.
Explain recommended services, estimated costs, and expected completion times while obtaining customer authorization.
Partner with technicians to understand repair needs, dispatch work, and keep customers updated throughout the service process.
Complete the customer delivery process, including reviewing completed services, processing payments, and ensuring a smooth vehicle handoff.
What You'll Bring
Minimum of 2 years of recent automotive Service Advisor experience required.
Experience preparing repair orders, reviewing repair recommendations, and obtaining customer authorization.
Experience communicating directly with technicians and customers throughout the repair process.
Experience using dealership management systems and other service department technology.
Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
The annual California pay range for this position is $64,500.00 - $161,800.00. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which Individual Sales, Individual Gross Profit, and Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Worksite address
calabasas, CA, 91302, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.