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Job description
DCH Calabasas Audi, Calabasas, CA 91302
nFull time
nR
nDealership:L0756 Audi Calabasas
nDCH Audi of Calabasas
nHiring: Service Advisor
nnnPay: $64,500.00- $161,800.00 annually
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nnSchedule: 5-day work week with 2 rotating days off
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n nWhy Join Our Team?
nnnRepresent the Audi brand and work with a loyal luxury automotive customer base.
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nnJoin an experienced service team focused on providing a premium customer experience.
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nnWork with knowledgeable technicians and leadership.
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nnBuild your career with opportunities for continued professional growth.
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nnBe part of one of the largest automotive retailers in North America.
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n nWhat You'll Do
nnnGreet customers in person and by phone, identify their service needs, and provide a professional customer experience.
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nnConduct vehicle walk-arounds, document customer concerns, and prepare accurate repair orders using the ADP system.
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nnExplain recommended services, estimated costs, and expected completion times while obtaining customer authorization.
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nnPartner with technicians to understand repair needs, dispatch work, and keep customers updated throughout the service process.
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nnComplete the customer delivery process, including reviewing completed services, processing payments, and ensuring a smooth vehicle handoff.
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n nWhat You'll Bring
nnnMinimum of 2 years of recent automotive Service Advisor experience required.
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nnExperience preparing repair orders, reviewing repair recommendations, and obtaining customer authorization.
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nnExperience communicating directly with technicians and customers throughout the repair process.
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nnExperience using dealership management systems and other service department technology.
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nnAcceptable driving record and a valid driver's license in your state of residence.
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n nTotal Rewards
nThe annual California pay range for this position is $64,500.00 - $161,800.00. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which Individual Sales, Individual Gross Profit, and Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
nWe offer a comprehensive benefits package designed to support you and your family, including:
nnnCompetitive pay
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nnMedical, Dental and Vision Plans
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nnPaid Holidays & PTO
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nnShort and Long-Term Disability
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nnPaid Life Insurance
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nn401(k) Retirement Plan
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nnEmployee Stock Purchase Plan
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nnLithia Learning Center
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nnVehicle Purchase Discounts
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nnWellness Programs
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n nAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
nAbout Us
nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
nReasonable accommodations may be made to enable individuals to perform the essential functions.
nAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
nLithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
Worksite address
calabasas, CA, 91302, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.