About this opportunity
Hawk Auto Group lists this Service Advisor opportunity in carol stream, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service Advisor
Carol Stream, IL
Hawk Ford of Carol Stream is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to join our team! Ideal candidates will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment.
Job Responsibilities:
Consult and interpret customer needs for the technicians
Utilize exemplary customer service and sales skills to drive sales
Serve as the primary point of contact for all automotive service and repair matters
Understand customers' problems and arrange for appropriate service
Prioritize required services, and offer options
Set and manage the expectations of the service delivery for both the customers and technicians
Continuously keep the customer updated on repair needs and completion times
Job Requirements: CDK proficiency preferred
Exemplary customer service skills and sales skills are a must
Phenomenal follow-up skills
Able to work in a high volume environment and multi-task
High energy and positive attitude
Professional personal appearance
Time management skills needed
Must be organized
Benefits: Medical plans
Dental plans
Vision
Life insurance paid by employer
401k Retirement plan & Employer match
Paid Vacation
Paid Personal Days
Paid Holidays
Employee Assistance Program (Family)
Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.
Worksite address
carol stream, IL, 60158, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.