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Job description
Service Advisor Position
Our Central Houston Nissan Dealership is hiring for Service Advisors! Join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:
Competitive salary rate plus commission
Work life balance
5 day work week
Paid vacation
Medical insurance
Dental insurance
Vision insurance
Company paid life insurance and AD&D
401(k) with company match
Wellness program
Employee assistance program
Vehicle purchase and repair perks
Duties/Responsibilities would include, but are not limited to:
Write repair orders for vehicles coming into the Service Department
Follow up with clients about surveys
Transfer phone calls to make service appointments
Meet & greet service department customers promptly and courteously at their vehicle
Listen to customers and clearly translate repair needs to techs on the tablet-based repair order. Confirm & update corrected mailing address, cell phone number & email
Strong written and verbal communication skills
Must be willing to learn
Must be well organized and detail oriented
Work autonomously without external motivation
Enjoy a competitive, fast paced and assertive work environment
Follow up on each repair and keep customers informed of progress daily
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers at time of pick up. Conduct active delivery at this time
Handle minor customer concerns and complaints
Required Skills/Abilities
Working knowledge and experience of automotive products, repairs and part
Possess mechanical and auto parts knowledge
Ability to understand sales training and new product information
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Punctual, reliable and must have good communication skills
Bilingual Eng/Spanish preferred
Nissan experience preferred
Service advisor experience preferred
Supervisory Responsibilities - None
Equal Employment Opportunity
The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.
Worksite address
houston, TX, 77246, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.