About this opportunity
L0771 Lexus of Orange County lists this Service Advisor opportunity in city of middletown, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Dealership:
L0771 Lexus of Orange County Lexus of Orange County NOW HIRING Service Advisors! Pay: Uncapped, performance-driven annual earning potential of $80,000 to $120,000+ If you are a detail-oriented producer with a proven track record of prioritizing customer experience and loyalty, As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, we offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won’t find anywhere else.
Who We're Looking For:
2-3+ years of previous Service Advisor experience
Lexus experience preferred
Well-versed in using CDK
Consistently high CSI and customer retention scores
Courteous and professional communication skills
Process driven, detail-oriented with strong accountability and a sense of urgency
Solid automotive service knowledge (technician background is a plus)
Acceptable driving record and a valid driver's license in your state of residence
Why Join Our Team?
Backed by Lithia & Driveway with 300+ dealerships nationwide
A high-performance culture that rewards execution and accountability
Real opportunity to earn at the top of the pay scale
Strong leadership, modern facility, and a professional, results-driven environment
Career growth across 30+ brands in 25 states
What You'll Do:
Serve as the communicator and liaison between the customer and technician
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
Write accurate, profitable, and complete repair orders based on both customer needs and technician recommendations
Deliver a premium luxury customer experience every day
Present inspection results with confidence to close work, build value, and maximize customer pay
Drive strong customer pay labor per RO and gross performance
Control timelines, approvals, and expectations
Maintain exceptional CSI, retention, and revenue metrics
Execute warranty and service processes with zero excuses
Total Rewards
The estimated annual earnings for this position ranges from $80,000 to $120,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required.
We are a drug-free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.
Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).
Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.
With thousands of vehicles and hundreds of locations, the career possibilities are endless.
Join us as we accelerate towards growth in automotive and beyond!
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.