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Lithia & Driveway

Service Advisor

collierville, TN

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About this opportunity

Lithia & Driveway lists this Service Advisor opportunity in collierville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Mercedes-Benz of Collierville, Collierville,TN 38017

nFull time

nR

nDealership:L0829 Mercedes-Benz of Collierville

nMercedes Benz of Collierville

nNOW HIRING: AUTOMOTIVE SERVICE ADVISORS

nSchedule: Open availability required, including Saturdays

nYou will report to the Service Manager.

nThis is an onsite position.

nIf you like being busy and enjoy helping customers, this is your opportunity to apply today. You can maximize your earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships.

nWhat You'll Do

nnnPromote communication between customers and technicians

n

nnIdentify vehicle concerns and recommend appropriate services

n

nnPrepare accurate estimates for parts, labor, and repairs

n

nnWrite and manage repair orders (ROs) from start to finish

n

nnCommunicate additional service needs based on inspections

n

nnVerify and process warranty and service contract coverage

n

nnKeep customers informed on timelines, costs, and service updates

n

n nWhat We're Looking For

nnnPrevious Service Advisor experience

n

nnAutomotive technician background

n

nnDeliver high-quality customer support

n

nn3+ years of experience with vehicle systems and maintenance

n

nnTeam-oriented

n

nnValid driver's license and clean driving record

n

n nTotal Rewards

nWe offer a comprehensive benefits package designed to support you and your family, including:

nnnCompetitive pay

n

nnMedical, Dental and Vision Plans

n

nnPaid Holidays & PTO

n

nnShort and Long-Term Disability

n

nnPaid Life Insurance

n

nn401(k) Retirement Plan

n

nnEmployee Stock Purchase Plan

n

nnLithia Learning Center

n

nnVehicle Purchase Discounts

n

nnWellness Programs

n

n nAdditional information about our Total Rewards benefits can be reviewed on our careers site at

nAbout Us

nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

nReasonable accommodations may be made to enable individuals to perform the essential functions.

nAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

nLithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Worksite address

collierville, TN, 38017, US

Who can apply

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