waypointjobs

LITHIA

Service Advisor

collierville, TN

Check who can apply and the requirements below before continuing.

About this opportunity

LITHIA lists this Service Advisor opportunity in collierville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Mercedes Benz of Collierville

NOW HIRING: AUTOMOTIVE SERVICE ADVISORS

Schedule: Open availability required, including Saturdays

You will report to the Service Manager.

This is an onsite position.

If you like being busy and enjoy helping customers, this is your opportunity to apply today. You can maximize your earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships.

What You'll Do

Promote communication between customers and technicians

Identify vehicle concerns and recommend appropriate services

Prepare accurate estimates for parts, labor, and repairs

Write and manage repair orders (ROs) from start to finish

Communicate additional service needs based on inspections

Verify and process warranty and service contract coverage

Keep customers informed on timelines, costs, and service updates

What We're Looking For

Previous Service Advisor experience

Automotive technician background

Deliver high-quality customer support

3+ years of experience with vehicle systems and maintenance

Team-oriented

Valid driver's license and clean driving record

Total Rewards

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Worksite address

collierville, TN, 38017, US

Who can apply

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