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Job description
Job Description
Sign-on bonus of up to $3,000 depending upon industry experience, skills and certifications!
The Service Advisor is the center of communication for service/repair activities and the liaison between Cycle Springs guests and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand guest problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the guests and the technicians in terms of service delivery.
Responsibilities
Schedules service for guests either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Welcomes each guest with a prompt and enthusiastic greeting
Personally refers guests with complaints that cannot be satisfied at the service advisor level to the service manager
Qualifications High school diploma or GED
3-5 years of high luxury dealer experience as a Service Advisor required
Broad scope of automotive mechanical/electrical knowledge
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Unrestricted driver's license and clean driving record
Basic computer and internet skills
Company Description
Are you ready to accelerate your career while growing both professionally and personally? Cycle Springs Powersports, LLC, a division of the Dimmitt Automotive Group, is seeking motivated individuals who are passionate about excellence and driven to succeed.
We're actively looking for talented team members who want more than just a job - individuals ready to build a career in a supportive, high-performance environment. Here, your skills are valued, your growth is encouraged, and your success is recognized. Take the next step and apply today.
Benefits
Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes: Medical
Health Savings Account
Telehealth
Dental
Vision
Basic Group Life and AD&D - Employer Provided
Voluntary Life Insurance - Employee / Spouse / Child(ren)
Long Term Disability
Short Term Disability
Accident/Critical Illness
401(K) - 3% Company Match on First Day of Enrollment / 10% vested after 1 year and 100% vested after 2 years
Wait, there's more! Employee Assistance Program
Paid Holidays
Paid Vacation
Associate Discounts on Vehicle Purchases, Parts, and Service
Worksite address
clearwater, FL, 34623, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.