About this opportunity
Integrity 1st Car Pros - North Dallas Location lists this Service Advisor opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Benefits:
nEmployee discounts
nHealth insurance
nBonus based on performance
nOpportunity for advancement
nProfit sharing
nAbout the Role:
nIntegrity 1st Car Pros is looking for a motivated and customer-focused Service Advisor to join our growing team at our North Dallas location! This is your opportunity to be the face of a trusted automotive service brand, guiding customers through their vehicle repair experience with confidence and care.
nResponsibilities:
nGreet customers and serve as the primary point of contact throughout the vehicle service process
nListen to customer concerns, accurately document vehicle issues, and communicate repair recommendations
nPrepare and present repair orders, cost estimates, and service timelines
nCoordinate with technicians to ensure timely and accurate completion of repairs
nFollow up with customers on vehicle status updates and obtain approvals for additional work
nUpsell and recommend preventive maintenance services based on vehicle needs
nHandle customer inquiries, concerns, and complaints with professionalism and urgency
nRequirements:
nPrior experience as a Service Advisor or in an automotive customer service role preferred
nStrong knowledge of automotive repair and maintenance services
nExcellent communication, interpersonal, and customer relationship skills
nAbility to multitask in a fast-paced service environment
nExperience with auto shop management software or DMS platforms is a plus
nValid driver's license with a clean driving record
nA team-first attitude with a commitment to honesty and integrity
nAbout Us:
nIntegrity 1st Car Pros has built a reputation in the Dallas area on a foundation of honesty, quality workmanship, and exceptional customer service. Our customers keep coming back because they trust us — and our team members thrive because we treat everyone like family. Come join a shop where doing the right thing isn't just a motto, it's how we do business every day.
Worksite address
dallas, TX, 75215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.