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Job description
Description
Advantage Truck Group (ATG) New England’s premier Freightliner and Western Star dealer, is looking for a self-motivated individual to contribute to the operations of a busy heavy truck service department. The service department at Advantage Truck Group is well known for building trust and creating an overall positive experience for our customers. If you excel at customer service, enjoy a team environment and have scheduling experience, be sure to apply to Advantage Truck Group today!
ATG has competitive hourly pay rates, benefits and a supportive team environment. We offer state of the art training programs to help you build a career and increase your earning potential.
Schedule
Full-time, Monday - Friday
Compensation
Hourly pay rates starting between $24.00 and $38.00 per hour D.O.E.
Overtime pay rate time and a half
Benefits
FULL BENEFITS DAY ONE
Medical, dental and vision insurance
Short and Long Term Disability - Company paid
Life Insurance - Company paid
Paid time off - 15 days* during first year (*prorated to hire date)
Paid holidays - 7 per year
401K with 4% match
Annual safety shoe allowance
Culture and Environment
Career advancement opportunities
Clean, modern facilities
State of the art equipment
Employee driven continuous improvement programs
Performance recognition and rewards program
Supportive leadership
Learning environment
Safe work standards
Duties and Responsibilities
Be a positive first point of contact for customers
Clearly listen and understand the customer's vehicle needs
Writing up customer's vehicle problems accurately and clearly on repair order
Communicate vehicle needs clearly to the technician
Follow up on vehicles throughout the repair process, keep customers updated.
Maintain a professional manner at all times
Call customers to remind them of their upcoming service appointments and return all customer call inquiries
Requirements - Service Advisor
Service Advisor experience: 1 year
Outstanding customer service and communication skills
Professional appearance and work ethic
Positive attitude with a sense of urgency
Ability to multi-task
Heavy Duty truck experience preferred
Must have great customer service skills.
Valid Driver's License
Advantage Truck Group (ATG) is the largest Daimler Truck North America dealer in New England with eight locations in Massachusetts, Vermont and New Hampshire, focused on providing a superior employee experience. ATG offers exciting career development opportunities through company paid training, and apprentice, co-op and internship programs. The company also actively gives back to the community through its charitable Haulin' 4 Hunger initiative along with supporting SkillsUSA. Join the ATG Team - Apply Today!
All Candidates must pass a CORI check, criminal background check, MVR checkAdvantage Truck Group is an Equal Opportunity Employer Visit our website:
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Worksite address
westminster, VT, 05158, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.