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Job description
Service Advisor | Best-One Tire & Service | Elizabethtown, KY
Join the Best-One Team!
Best-One Tire & Service in Elizabethtown, Kentucky is looking for a Service Advisor who is passionate about Creating Raving Fans by delivering exceptional customer service. If you have at least 1 year of experience in a retail tire or automotive service environment, enjoy keeping operations running smoothly, while assisting customers, we want to talk to you!
What You'll Earn:
Starting at $20/hour, with higher pay based on experience.
Why You'll Love Working Here:
* Top Pay - the more you know, the more you earn
* Home on the Weekends
* Paid holidays & vacations; closed most major holidays
* Health/dental/vision insurance
* 401(K)- Company Match!
* Team member discount program
* Continuing education/training
* ...and being a part of a company that offers a career, not just a job!
What You'll Do as Service Advisor:
* Answer phones and greet and assist customers in a respectful and timely manner.
* Answer customer questions about service outcomes and consult with technicians when necessary.
* Inform customers of changes in service or when their vehicle is ready to be picked up.
* Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards.
What We're Looking For:
* Must have at least 1 year of experience in a customer-facing service environment.
* Must have proficiency with Windows-based computers with strong attention to detail.
* Must have reliable transportation and a commitment to good attendance.
* Must maintain a positive and friendly attitude while providing service beyond the expectations of our customers.
Who we are:
For more than 77 years, Best-One Tire & Service has grown from a single service station into one of North America's largest independent tire dealers, with 285+ locations across 35+ states. While we've grown, one thing hasn't changed—our commitment to taking care of our customers and our team members.
Our mission is simple: Create Raving Fans. And we know our success starts with our team members - our internal ravings fans.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.