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Job description
Elk Grove Ford, Elk Grove, CA 95757
nFull time
nR
nDealership:L0547 Elk Grove Ford
nElk Grove Ford
nNow Hiring: Service Advisor
nnnPay: $64,500 - $161,800 Annually
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nnSchedule: Full Time
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nnDepartment Hours: Monday - Friday: 7:00am - 6:00pm, and Saturday: 8:00am - 5:00pm
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n nWhy Join Our Team?
nAt Elk Grove Ford, we're committed to creating an environment where accomplished individuals can build a rewarding career. Join a respected dealership with established customer relationships, ongoing training opportunities, performance-driven earning potential, and a team-focused culture where your skills are valued.
nWhat You'll Do
nnnGreet customers promptly and build trust from the first interaction
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nnDocument customer concerns and translate them into repair orders
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nnCommunicate recommended services and maintenance
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nnProvide regular updates on repair status and timelines
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nnCoordinate with technicians to ensure quality work completion
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nnEnsure every customer interaction reflects high-quality service and customer satisfaction.
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n nWhat You'll Bring
nnn2+ years of Service Advisor experience
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nnKnowledge of automotive systems and maintenance services
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nnExperience meeting sales and customer satisfaction goals
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nnRespond promptly to customer questions in person, by phone, and by email.
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nnFollow up with customers to support the service process.
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nnAcceptable driving record and a valid driver's license in your state of residence.
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n nTotal Rewards
nThe Annual Estimated Earnings Range is $64,500.00 - $161,800.00.
nThis is a performance driven position, eligible for short/long term incentives as part of total compensation, which includes Commissions off Individual Sales, and Individual Gross Profit, and Bonuses based on Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.
nActual pay offered will be based on skills, qualifications, experience, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
nWe offer a comprehensive benefits package designed to support you and your family, including:
nnnCompetitive pay
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nnMedical, Dental and Vision Plans
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nnPaid Holidays & PTO
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nnShort and Long-Term Disability
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nnPaid Life Insurance
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nn401(k) Retirement Plan
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nnEmployee Stock Purchase Plan
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nnLithia Learning Center
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nnVehicle Purchase Discounts
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nnWellness Programs
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n nAdditional information about our Total Rewards benefits can be reviewed on our careers site at
nAbout Us
nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
nReasonable accommodations may be made to enable individuals to perform the essential functions.
nAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
nLithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
Worksite address
elk grove, CA, 95759, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.