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Job description
Dealership:
L0547 Elk Grove Ford
Elk Grove Ford
Now Hiring: Service Advisor
Pay: $64,500 - $161,800 Annually
Schedule: Full Time
Department Hours: Monday - Friday: 7:00am - 6:00pm, and Saturday: 8:00am - 5:00pm
Why Join Our Team?
At Elk Grove Ford, we're committed to creating an environment where accomplished individuals can build a rewarding career. Join a respected dealership with established customer relationships, ongoing training opportunities, performance-driven earning potential, and a team-focused culture where your skills are valued.
What You'll Do Greet customers promptly and build trust from the first interaction
Document customer concerns and translate them into repair orders
Communicate recommended services and maintenance
Provide regular updates on repair status and timelines
Coordinate with technicians to ensure quality work completion
Ensure every customer interaction reflects high-quality service and customer satisfaction.
What You'll Bring 2+ years of Service Advisor experience
Knowledge of automotive systems and maintenance services
Experience meeting sales and customer satisfaction goals
Respond promptly to customer questions in person, by phone, and by email.
Follow up with customers to support the service process.
Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
The Annual Estimated Earnings Range is $64,500.00 - $161,800.00.
This is a performance driven position, eligible for short/long term incentives as part of total compensation, which includes Commissions off Individual Sales, and Individual Gross Profit, and Bonuses based on Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.
Actual pay offered will be based on skills, qualifications, experience, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Worksite address
elk grove, CA, 95759, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.