About this opportunity
Apple Mitsubishi lists this Service Advisor opportunity in elkton, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service Advisor
We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor at Apple Mitsubishi in Elkton, Maryland. As a Service Advisor, you will be responsible for providing exceptional customer service to clients while also driving sales and generating revenue for the dealership. This is a full-time, individual contributor role with a base salary plus commission structure that offers competitive compensation and benefits.
Benefits include:
$60,000 - $80,000 annual salary, paid biweekly
Full benefits package – medical, dental, vision, matching 401k, and life insurance, disability, cancer, accident, hospital and critical illness
Opportunities for growth
Paid vacation 15 days depending on years of service
5 days of sick leave
Paid leave up to 6 holidays
Up to 3 days of bereavement leave
Employee assistance program; and unpaid personal leaves absence (in limited circumstances)
Employee discount program
Friendly work environment
Responsibilities:
Greet customers in a friendly and professional manner
Listen to customer concerns and accurately record them in our system
Educate customers on products and services offered by Apple Mitsubishi
Promote and sell additional products and services to meet sales goals
Schedule appointments and manage the service schedule for technicians
Provide estimates for repair costs and gain customer approvals
Monitor progress of services and communicate updates to customers
Work with technicians to ensure timely completion of services
Address any customer complaints or issues in a timely and professional manner
Maintain knowledge of new products, features, and accessories
Keep the service area clean and organized
Requirements:
High school diploma or equivalent, college degree preferred
Minimum of 2 years of experience in sales or customer service
Knowledge of automotive industry and terminology
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficient in computer systems and software
Must have a valid driver's license and clean driving record
Must be able to pass a background check and drug test
Willingness to work flexible hours, including weekends and holidays
EEOC Statement: Apple Mitsubishi is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. We are committed to creating a diverse and inclusive workplace and welcome candidates of all backgrounds to apply.
Worksite address
elkton, MD, 21922, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.