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Job description
Service Advisor - Freeman Honda in Dallas
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. College students apply! Paid training! We have the best team in the district! Feel free to stop by and visit or inquire in person. See Crystal or Austin!
Location: 39680 Interstate 20 Dallas, Texas 75237
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything and a great smile goes a long way!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits Medical
HSA Savings Plan
Dental
Vision
401(k)
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Purchase Program
About Us
Freeman Toyota and Freeman Honda is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
Worksite address
dallas, TX, 75215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.