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Job description
Service Advisor
We are looking for a dynamic Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous sales experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
Experience with Digital Vehicle Inspections a plus
High school diploma or GED required bachelor's degree preferred
Sales experience
At least two years of experience as an automotive service writer or service advisor is preferred. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Compensation: $755.00 - $2,500.00 per week
Worksite address
newport news, VA, 23600, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.