About this opportunity
Classic Volkswagen of Gastonia lists this Service Advisor opportunity in gastonia, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service Advisor
Join Our Authorized Volkswagen Dealership
We are a customer-focused, high-performing authorized Volkswagen dealership committed to delivering exceptional service experiences. Our team culture is built on integrity, professionalism, and growth. If you’re driven, personable, and ready to build a rewarding career in automotive service, we want to meet you.
Position Summary
As a Service Advisor, you will be the primary point of contact for our service customers. You’ll help guide them through the repair process, provide clear communication, and ensure an outstanding dealership experience from start to finish.
What You’ll Do
Greet customers promptly and professionally
Listen to customer concerns and accurately document repair needs
Recommend maintenance and repairs based on technician findings
Provide clear estimates and timelines
Communicate updates throughout the service process
Coordinate with technicians to ensure efficient workflow
Ensure customer satisfaction and follow up after service visits
What We’re Looking For
1–3 years of automotive service advising experience preferred
Strong communication and customer service skills
Sales-minded with the ability to explain services confidently
Organized and detail-oriented
Ability to multi-task in a fast-paced environment
Valid driver’s license with clean driving record
Compensation & Benefits
Competitive base salary + commission/bonus structure
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Ongoing training and career advancement opportunities
Employee vehicle purchase program
Why Join Our Team?
Established dealership with strong community reputation
Supportive leadership and team-oriented culture
Steady customer base
Opportunity for income growth based on performance
If you thrive in a fast-paced environment and enjoy helping customers while growing your income, apply today and start your next chapter with Volkswagen.
Worksite address
gastonia, NC, 28054, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.