About this opportunity
New Motors Ford lists this Service Advisor opportunity in girard, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
New Motors Ford - Service Advisor
New Motors has been a staple in the Erie community since opening on Peach street in 1971.
Job Summary:
We are seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. The Service Advisor acts as a liaison between customers and the service department, ensuring exceptional customer experiences while guiding them through the maintenance and repair process. This role requires excellent communication, organizational skills, and a strong understanding of automotive services. Pay to commiserate with experience.
Responsibilities:
Greet customers in a friendly and professional manner
Listen to customer concerns and clearly explain the services needed
Provide accurate and timely updates to customers on their vehicle's status
Write detailed repair orders based on customer concerns and technician diagnoses
Schedule service appointments and ensure efficient workflow in the service department
Recommend maintenance services based on the manufacturer's guidelines and customer history
Maintain accurate customer and vehicle records in the dealership's system
Ensure all repair orders are complete and properly documented for warranty claims and audits
Coordinate with technicians and parts departments to ensure timely completion of repairs
Act as a bridge between the customer and the service team to facilitate clear communication
Benefits: Competitive compensation package, ranging from $60,000 to $90,000 per year
Health, dental, and vision insurance including Employer Match
401(k) retirement plan
Paid time off and holidays
Employee discounts on vehicle purchases and services
-401k with match
-Robust medical benefits with MAJORITY match contributed from ownership
-Newly renovated facilities
About the Company:
New Motors Ford is a leading automotive dealership located in Erie, Pennsylvania. With a strong reputation for quality and customer service, we are committed to providing the best Ford vehicles and services to our customers. Our state-of-the-art facility and experienced team make us the go-to destination for Ford enthusiasts in the area.
You can also apply VIA email to
Worksite address
girard, PA, 16417, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.