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Job description
Do you have experience as an Automotive Service Advisor? Do you prefer value over volume? We are always looking for good, honest, reliable talent to add to our company. Full-Time work with Full-Time Benefits! Opportunities are available in Chesapeake (Greenbrier and Western Branch), Newport News, Norfolk, and Virginia Beach. If you are interested in taking your career to the next level, we'd love to meet you..... Apply today!
The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification is a plus! Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world-class customer service.
RESPONSIBILITIES
Schedules service for customers either in person or on the phone to ensure prompt and accurate diagnosis of any problems
Makes repair recommendations and manages the delivery of repairs by setting and managing customer expectations
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Attends all staff meetings, training, and educational classes as required to educate/train new staff members
Performs other duties as assigned
QUALIFICATIONS High school diploma or GED required
Post-secondary automotive training or equivalent work experience
One year of dealer-level or large facility experience preferred
ASE certification (or is willing to obtain certification)
Broad scope of automotive mechanical/electrical knowledge
Neat, clean, and professional appearance
Pleasant/friendly demeanor and an outgoing personality
Highly professional and dependable
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Unrestricted driver's license and clean driving record
Ability to drive both automatic and standard-transmission vehicles is a Plus!
Basic computer and internet skills
PHYSICAL DEMANDS
This is an in-person position and attendance is required to maintain employment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to bend, kneel, squat, and lift heavy objects as needed. The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.
Worksite address
newport news, VA, 23600, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.