About this opportunity
Bish's RV, Inc. lists this Service Advisor-Internal opportunity in roca, Nebraska. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Internal Service Advisor
We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you'll bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently.
Key Objectives
Deliver an Exceptional Customer Experience
Coordinate Seamless Service Operations
Support Cross-Departmental Collaboration
Responsibilities
Review and assess internal service work orders for accuracy and completeness
Coordinate workflow and timelines with dispatch, technicians, and the sales team
Ensure units are prepped and ready for delivery according to dealership standards
Track the status of internal jobs and follow up to ensure on-time completion
Assist with documentation, parts coordination, and warranty-related process
Support inventory tracking and maintain accurate service records
Communicate effectively across departments to align priorities and avoid delays
What You'll Bring
Exceptional skills in customer service and communication
Ability to use a variety of computer-based systems
Excellent verbal and written communication skills
Flexibility with work schedules: including Saturdays (we are always closed on Sundays)
Problem-solver who takes initiative
Ability to pass a background and drug test
Neat, clean, and professional appearance
Demonstrate alignment with the Company's vision, mission, and core values in all interactions
Eager to contribute to a smooth and efficient service operation
Expected Results
Internal units are serviced and delivered on time and to standard
Improved communication and coordination between service and sales
Reduction in errors or delays due to incomplete work orders or miscommunication
Increased efficiency in internal prep and warranty processes
Strong support for a positive customer experience through behind-the-scenes accuracy and care
A reliable, proactive presence that contributes to team success and dealership performance
Resources (What Is Available To Be Successful In This Role)
On-the-job training and mentorship from experienced service and sales staff
Access to industry-leading service management software and scheduling tools
Use of internal checklists, work order templates, and warranty documents
Collaboration with a supportive, team-oriented environment focused on success
Uniforms and safety gear provided for on-site responsibilities
Who We Are
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K with 5% match
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
Annual Incentive Trip for Top Performers
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
roca, NE, 68430, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.