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Feldman Automotive

Service Advisor

lansing, MI

Check who can apply and the requirements below before continuing.

About this opportunity

Feldman Automotive lists this Service Advisor opportunity in lansing, Michigan. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Service Advisor

At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting workplace. With dealerships now across Michigan and Ohio, opportunities for advancement are limitless. We focus on professional growth and rewarding highly motivated employees because happy employees lead to happier customers. If you are ready to advance your career, come join our team!

Responsibilities:

Greet customers and provide them with a warm welcome

Listen actively to customer concerns and needs

Schedule appointments and manage service requests

Advise customers on recommended service and repair options

Prepare service orders and ensure accurate billing

Follow up with customers to ensure satisfaction and address any additional concerns

Maintain a clean and organized service area

If you are passionate about providing exceptional customer service and have the skills and experience we are looking for, we welcome your application. Join our team and help us provide the best service possible to our valued customers.

Requirements:

High school diploma or equivalent

Excellent communication and customer service skills

Ability to multitask and prioritize in a fast-paced environment

Strong attention to detail and accuracy

Proficient in basic computer skills

Previous experience in a service or hospitality role preferred

Benefits:

Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance

Paid Time Off and 401k with Company match

Paid training and real career growth

Competitive compensation package

Employee discounts on Vehicle Purchase, Parts, Service and More!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Worksite address

lansing, MI, 48900, US

Who can apply

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