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Job description
Lexus of Orange County, Middletown, NY 10940
nFull time
nR
nDealership:L0771 Lexus of Orange County
nLexus of Orange County
nNOW HIRING Service Advisors!
nPay: Uncapped, performance-driven annual earning potential of $80,000 to $120,000+
nIf you are a detail-oriented producer with a proven track record of prioritizing customer experience and loyalty, APPLY TODAY!
nAs one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, we offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won’t find anywhere else.
nWho We're Looking For:
nnn2-3+ years of previous Service Advisor experience, Lexus experience preferred
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nnWell-versed in using CDK
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nnConsistently high CSI and customer retention scores
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nnCourteous and professional communication skills
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nnProcess driven, detail-oriented with strong accountability and a sense of urgency
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nnSolid automotive service knowledge (technician background is a plus)
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nnAcceptable driving record and a valid driver's license in your state of residence
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n nWhy Join Our Team?
nnnBacked by Lithia & Driveway with 300+ dealerships nationwide
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nnA high-performance culture that rewards execution and accountability
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nnReal opportunity to earn at the top of the pay scale
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nnStrong leadership, modern facility, and a professional, results-driven environment
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nnCareer growth across 30+ brands in 25 states
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n nWhat You'll Do:
nnnServe as the communicator and liaison between the customer and technician
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nnDevelop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
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nnWrite accurate, profitable, and complete repair orders based on both customer needs and technician recommendations
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nnDeliver a premium luxury customer experience every day
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nnPresent inspection results with confidence to close work, build value, and maximize customer pay
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nnDrive strong customer pay labor per RO and gross performance
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nnControl timelines, approvals, and expectations
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nnMaintain exceptional CSI, retention, and revenue metrics
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nnExecute warranty and service processes with zero excuses
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n nTotal Rewards
nThe estimated annual earnings for this position ranges from $80,000 to $120,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours.
nActual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
nWe offer a comprehensive benefits package designed to support you and your family, including:
nnnCompetitive pay
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nnMedical, Dental and Vision Plans
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nnPaid Holidays & PTO
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nnShort and Long-Term Disability
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nnPaid Life Insurance
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nn401(k) Retirement Plan
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nnEmployee Stock Purchase Plan
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nnLithia Learning Center
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nnVehicle Purchase Discounts
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nnWellness Programs
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n nAdditional information about our Total Rewards benefits can be reviewed on our careers site at
nAbout Us
nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
nReasonable accommodations may be made to enable individuals to perform the essential functions.
nAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
nLithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
Worksite address
middletown, NY, 10940, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.