About this opportunity
Chevrolet of New Bern lists this Service Advisor opportunity in new bern, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Automotive Service Advisor
New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to determine their vehicle issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities.
The candidate must possess above average customer service and communication skills.
What We Offer
Competitive Pay Plan
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Service Advisor responsibilities: Meet and Greet customers and perform an initial write up
Communicates with customers throughout the day
Consult with technicians regarding necessary repairs and maintenance
Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits
Answer questions about service scheduling, completion times, drop off and pick up of customer cars.
Managing Department workflow and scheduling
Maintaining a positive customer relationship to ensure repeat business
Making sure all customer's invoices match estimates and process payment for invoices
Applicant qualifications: Quick learner in computer operating systems
A strong understanding of automotive technology and the auto industry
Excellent customer service, interpersonal and communication skills.
Goal Oriented
Worksite address
new bern, NC, 28560, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.