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Job description
Experienced Service Advisor
At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting workplace. With dealerships now across Michigan and Ohio, opportunities for advancement are limitless. We focus on professional growth and rewarding highly motivated employees because happy employees lead to happier customers. If you are ready to advance your career, come join our team!
Responsibilities:
Greet customers and provide them with a warm welcome
Listen actively to customer concerns and needs
Schedule appointments and manage service requests
Advise customers on recommended service and repair options
Prepare service orders and ensure accurate billing
Follow up with customers to ensure satisfaction and address any additional concerns
Maintain a clean and organized service area
If you are passionate about providing exceptional customer service and have the skills and experience we are looking for, we welcome your application. Join our team and help us provide the best service possible to our valued customers.
Requirements:
High school diploma or equivalent
Excellent communication and customer service skills
Ability to multitask and prioritize in a fast-paced environment
Strong attention to detail and accuracy
Proficient in basic computer skills
Previous experience in a service or hospitality role preferred
Benefits:
Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
Paid Time Off and 401k with Company match
Paid training and real career growth
Competitive compensation package
Employee discounts on Vehicle Purchase, Parts, Service and More!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Worksite address
novi, MI, 48377, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.