This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Oakland Harley-Davidson Job Opportunity
Oakland Harley-Davidson is an award-winning dealership that strives to cultivate a dynamic environment. We're a high performing store that offers its employees training, career progression, and great benefits. If you're interested in learning more, we'd love to meet you!
Daily Responsibilities
Oversee service orders and flow of Drive Lane
Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Answer technical questions about motorcycle problems, warranties, services, and repairs
Maintain Customer Experience scores at or above company standards
Assist in diagnosing motorcycle problems; order parts and tools as necessary
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Requirements
Ability to show up on time and work posted schedule
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Consistent record of service and sales success
Strong record of positive customer satisfaction
Team oriented
Why Work for Oakland Harley-Davidson?
Health benefits available for full-time employees
Paid time off for full-time employees
401k Plan
Employee Purchase program
Bonus opportunities
Extensive training programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Worksite address
oakland, CA, 94616, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.