About this opportunity
Rush Enterprises lists this Service Advisor opportunity in odessa, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department.
nRush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
nResponsibilities:
nnnGather customer complaint details and expectations.
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nnPerform vehicle walk around inspection, verify vehicle information.
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nnConnect to J-Pro and perform on the spot vehicle diagnostics. Print report. Refer to service history (IE:SIR), recommend additional needed service.
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nnAdvise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers specifications.
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nnWrite up customers vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customers signature.
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nnEstablish promised time based on shop workflow, communicate with foreman.
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nnEstablish customers method of payment. Obtain credit approval, if necessary.
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nnCreate repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket.
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nnCheck on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
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n nBenefits:
nnWe offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
n nBasic Qualifications:
nnnHigh school diploma or general education degree (GED).
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nnOne year service experience; or equivalent experience and/or education.
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nnAppropriate manufacturer training.
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nnValid CDL license.
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nnDriving record that will allow insurability by the companys carrier.
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n nEqual Opportunity Employer Minorities/Women/Protected Veterans/Disabled
nThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
nMinimum Pay Rate
nUSD $45,000.00/Yr.
nMaximum Pay Rate
nUSD $75,000.00/Yr.
Worksite address
odessa, TX, 79767, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.