waypointjobs

JOHN LEE NISSAN

Service Advisor

panama city, FL

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Job description

Job Description

Job Description

AUTOMOTIVE SERVICE CONSULTANT

Panama City, Florida

Our locally owned automotive dealership is looking for a motivated, customer-focused Automotive Service Consultant to join our team!

If you enjoy working with people, have a passion for automobiles, and can provide exceptional customer service while keeping repairs organized and moving efficiently, we want to hear from you.

What You'll Do:

* Greet customers and assist them with their vehicle repair and service needs

* Write and manage repair orders

* Communicate repair recommendations and updates clearly to customers

* Coordinate with technicians and the service department

* Contact and work with warranty companies and extended service contract providers

* Obtain authorization for covered repairs

* Collect customer payments and close repair orders

* Schedule appointments and follow up with customers

* Maintain accurate customer and vehicle information

* Help ensure every customer has a positive service experience

* Perform other duties as needed to support the service department

What We're Looking For:

* Automotive service or dealership experience preferred

* Franchise dealership experience is a plus, but NOT required

* Excellent communication and customer service skills

* Professional, friendly, and dependable attitude

* Strong organizational and follow-up skills

* Ability to multitask in a fast-paced environment

* Comfortable discussing vehicle repairs and costs with customers

* Basic computer skills

* Ability to work effectively as part of a team

Why Join Us?

You'll have the opportunity to become an important part of a growing local dealership and build lasting relationships with our customers. We value integrity, teamwork, professionalism, and exceptional customer service.

Experience in automotive service is a plus — but we're willing to train the right person with the right attitude and work ethic.

Location: Panama City, FL

To Apply: Send your resume and a brief introduction to our hiring team.

Come build your career with us!

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