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Job description
Service Advisor Opportunity
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation and know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 27 years in a row. We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts. We are looking for a Service Advisor to join our fast paced and growing service department. The right candidate will have previous dealership service experience, excellent communication, customer service, sales and multi-tasking skills. This is a great opportunity to join one of the best service teams in the country.
Pat Milliken Ford will do all it can to promote its employees’ growth within the store and offers a wide range of benefits including weekends off for all employees.
What We’re Looking For:
We are looking for a dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
What We Offer:
Weekends Off
High volume, highly productive shop
Clean and professional work environment
401(K)
PTO
BCBS for employees and eligible family members (PPO or HMO)
Dental
Vision
Collaborative, family environment
Promote from within the culture
Responsibilities:
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance based on mileage and vehicle history
Prepares complete and accurate estimates for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final the invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications:
Dependable and punctual
Ability to work hard with limited supervision
Must be able to manage in a fast-paced work environment
Knowledge of automobiles
Positive attitude
High volume mentality
Must be able to pass pre-employment screens (Background & Drug Screen)
Worksite address
redford, MI, 48240, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.