About this opportunity
Shottenkirk Toyota San Antonio lists this Service Advisor opportunity in san antonio, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service Advisor
Shottenkirk Toyota San Antonio
Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
Now Hiring: Experienced Toyota Service Advisor
Are you an experienced Automotive Service Advisor with a passion for delivering exceptional customer service? We are a growing Toyota dealership with a strong, employee-focused culture, and we're looking for a professional who is committed to providing an outstanding ownership experience while building long-term customer relationships.
We are seeking a Service Advisor with a minimum of 3 years of dealership experience. Toyota experience is strongly preferred.
What We're Looking For
Minimum of 3 years of automotive dealership Service Advisor experience
Toyota dealership experience preferred
Proven history of achieving strong CSI (Customer Satisfaction Index) scores
Excellent communication, organization, and time-management skills
Ability to accurately recommend maintenance and repairs while earning customer trust
Experience managing a high-volume service drive
Positive attitude, professionalism, and commitment to teamwork
Strong understanding of manufacturer warranty and maintenance programs
What You'll Do Deliver an exceptional customer experience from vehicle check-in through delivery
Maintain and exceed Toyota CSI expectations
Build lasting relationships that encourage repeat business and customer loyalty
Communicate clearly with customers and technicians throughout the repair process
Help achieve department sales, retention, and operational goals
Follow dealership processes while maintaining accuracy and efficiency
What We Offer Competitive pay plan with performance incentives
Opportunity to earn based on production, customer retention, and CSI performance
Ongoing Toyota training and professional development
A positive, supportive dealership culture that values teamwork and accountability
Modern facilities and the tools needed to succeed
Career advancement opportunities within a growing organization
Comprehensive benefits package, paid time off, and retirement plan (where applicable)
Pay Range $60,000- $120,000 a year
If you are a motivated, customer-focused Service Advisor who thrives in a fast-paced environment and is committed to delivering outstanding Toyota ownership experiences, we'd like to meet you.
Join a dealership where performance is recognized, customer satisfaction is a priority, and your career has room to grow.
Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Worksite address
san antonio, TX, 78208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.