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Capistrano Volkswagen

Service Advisor

san juan capistrano, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Capistrano Volkswagen lists this Service Advisor opportunity in san juan capistrano, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Service Advisor Opportunity

Looking for a job by the beach, working with great teammates and customers? Capistrano Volkswagen is looking for service advisors of all levels. If you have great people skills and enjoy the automotive field, this could be a great career opportunity for the right person.

The estimated salary range for this position is $80,000-$125,000 annually based on performance.

What We Offer:

Family-owned and operated

Health, dental and vision insurance

On-the-job paid training

401(k) plan with employer contributions

Paid vacation, holidays and sick time (when eligible)

Almost limitless growth opportunities

Employee vehicle discounts on vehicle purchases and lease plans

Discounts on parts and service

Job Type: Full-time

5-days a week with Saturday rotations

3-day weekends every 3rd week

Hourly plus commission

Pay Scale:

The advisor position has a pay scale consisting of the following elements and ranges. Wages include base hourly compensation of $16.90. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.

Responsibilities:

Interact with customers to determine their service needs

Provide accurate cost estimates and time frames for service completion

Coordinate service appointments and communicate updates to customers

Ensure customer satisfaction by addressing any concerns or questions

Collaborate with service technicians and other team members to deliver high-quality service

Requirements:

Previous experience in a customer service role, automotive industry preferred

Strong communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Knowledge of automotive systems and repair processes

Detail-oriented and organized

Experience with CDK is a plus!

Valid driver’s license with good driving record

Pass drug screening

About the Company:

Capistrano Volkswagen is a leading automotive dealership in San Juan Capistrano, CA, known for our exceptional customer service and commitment to quality. Join our team and be part of a dynamic work environment where your contributions are valued and recognized.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Worksite address

san juan capistrano, CA, 92675, US

Who can apply

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