About this opportunity
Groppetti Auto lists this Service Advisor opportunity in seaside, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
The Service Salesperson helps customers with the maintenance and repair of their vehicle. He/she writes repair orders in accordance with the Bureau of Automotive Regulations and Manufacture guidelines and follows up with customers with progress reports, informing customers of needed repairs and presenting the value of preventative maintenance. When service is complete, the Service Salesperson provides the customer with a complete explanation of charges and work performed as well as the future needs of the vehicle.
The ideal candidate has some sales or customer service experience, a valid driver's license, and good computer skills. Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
Responsibilities
Clearly communicates customer needs to the technical staff
Presents needed repairs and value of doing so
Maintains a high level of customer satisfaction
Follows Bureau of Automotive Repair Regulations
Follows Manufacture guidelines and warranty rules
Maintains up to date knowledge of all products and warranty coverages
Performs other duties as assigned
Qualifications Sales or customer service experience
Must be computer literate
Available to work Monday through Saturday
Dedicated to excellence
Excellent communication skills, verbal and written
Valid driver's license
The Service Advisor has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $16.90. The position may also pay commission compensation which is based on the value or amount of gross profit achieved from $0.00 (if base level is not achieved are made) without any upper limit other than sales performance. The position also may also pay a CSI bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Company Description
The Groppetti Automotive Family was established in 1994 and our vision was to develop a family of dealerships that established and maintained the values and philosophies that insured "customer loyalty". For over 20 years, we have provided the highest level of service to the residents of Tulare and Kings Counties, which has allowed us to be the leading automotive retailer in the San Joaquin Valley. For years, our Nissan and Toyota dealerships have out-shined their peers from Modesto to Bakersfield. We are proud to represent Nissan, Toyota, Scion, Honda, Hyundai, Ford, Buick, GMC, and Kawasaki.
We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Benefits
Health Insurance
Dental Insurance
401(k)
Vacation
Holidays
The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $15.50.
The position may also pay incentive compensation which is based on the gross profit f of closed sales achieved from $0.00 (base level not achieved) without any upper limit other than sales performance. The position also may also pay a customer care incentive based on individual and/or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Worksite address
seaside, CA, 93955, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.